- Southwark LGBT Network
- Southwark Safe Neighbourhood Teams
- Southwark Council – Hate Crime & Harassment
Southwark Victims & Witness Charter
Anybody can be a victim or witness of a crime and antisocial Behaviour (ASB). The following information and support services offer help to victims and witnesses.
Victims and witness services
All our services are:
- Direct, you can contact them direct yourself (no referral process)
- Accessible, you can use these services wherever you live in the borough and you do not need to report to the police to access these services.
Support for victims and witnesses
A range of support is available for all victims and witnesses including:
- Emotional Support
- Practical Help including home security locks, spyholes, door chains etc
- Mediation and Reparation
- Support with the police and court process
- Referral to professional services, i.e. Counselling
Victims can be:
- Individual victims
- Community as victim
Victimless crimes such as drugs or fraud often have a wider impact on the community, including local business.
Witnesses can be:
- Witness to crime
- Victim as a witness
- Community as a witness to crime
Services in Southwark
for all victims and witnesses
The police’s duty is to investigate the reported crime and collect evidence for the Crown Prosecution Service (CPS). It is then the CPS who decides whether the case will go to court.
Emergency – 999
In an emergency you should always dial 999. You should use this service to contact police in situations when you need an immediate response – if the crime is happening now or if anyone is in immediate danger.
Non-Emergency – 101
In a non-emergency you can contact the police on the 24 hour number 101. You can also use this number to contact your local Safer Neighbourhood Teams.
The Policing Pledge sets out the standards of service you can expect from the Metropolitan Police. This can be found at www.met.police.uk/pledge
SOUTHWARK POLICE COMMUNITY SAFETY UNIT
020 7232 6237
The Courts and Criminal Justice System
Once a case goes to the court there is a national code of practice the Victim’s Code of Practice which applies to all criminal cases. All our local criminal justice agencies and the courts abide by this. This can be found at www.homeoffice.gov.uk/documents/victims-code-of-practice
Southwark Anti Social Behaviour Unit (SASBU)
SASBU are a specialist team set up to tackle and reduce antisocial behaviour. They take legal action using a range of powers including anti social behaviour orders (ASBOs) and antisocial behaviour contracts (ABCs). SASBU take referrals from across the borough, regardless of where some one lives and whether or not the live in rented or owner occupied housing.
Some acts of anti-social behaviour are criminal and where this is found to be the case, the police will investigate the report in the first instance.
Telephone 020 7525 5777
Voluntary Support Services in Southwark
Bede House Association
Bede House helps victims of domestic violence and hate crime. Bede House can help you with:
- Emotional support
Bede House Association, 351 Southwark Park Road, Bermondsey, London, SE16 2JW
Telephone 020 7232 1107 / 020 7237 3881
Fax: 020 7394 7586
Southwark Mediation Centre
Southwark Mediation helps Southwark residents who are involved in disputes such as:
- Neighbour disputes
- Anti social behaviour
- Hate Crime
Mediation is a voluntary process where people compromise and bring creative and practical solutions to problems. It is easy and straightforward with support from trained mediators.
Southwark Mediation Centre, 92 Camberwell Road, London, SE5 0EG
Telephone 020 7708 4959 Fax 020 7708 5568
Victim Support helps Southwark residents cope with the effects of crime. They provide confidential support and information to victims of crime and to witnesses attending local courts.
Victim Support can help you with:
- Emotional support
- Practical help
- Support with the court process from the Witness Service
Victim Support, Southwark Community Services, 6th Floor Hannibal House, Elephant and Castle,
London, SE1 6TE
Telephone 020 7277 1433
Fax: 020 7708 5522
Additional support and information
Empowering people for excellence
Training and awareness about hate crime
Supports those experiencing hate crime
Works with BME and marginalised communities
Provides information about services available
Southwark youth offending service (YOS).
If offender under 18 arrested, YOS Victim Liaison Officers will make contact with victims, offering the opportunity to have questions answered, have their views heard and/or meet the offender face-to-face. YOT Case Managers will work on Hate issues with the offender in one-to-one supervision sessions or a group setting, with the aim of preventing further offending and making amends to the victim and the community.
Southwark Youth Offending Team, 1 Bradenham Close, Walworth. SE17 2QA
Tel: 0207 525 0900